Pipelines is wonderful! They are so neat. Plumbers who take off their shoes before coming in and who leave the place cleaner than when they arrived. They are experienced and expert plumbers. Very responsive. They installed an energy efficient Buderus boiler that reduced our energy expenses by 50%, and it works beautifully. We love working with Chris, Cath and the rest of the crew. – Paul, Belmont
We have used Pipelines for all our plumbing needs for years. Their team is smart, reliable and considerate. Work in our home has been extensive. Recently they completed our conversion from oil to gas heat, installing a new Buderus system for us that we love!
When our daughter’s condominium flooded because of a frozen pipe they arrived promptly. Kath stayed late into the night so that water could be restored to all the units in the building by morning!
We highly recommend the Pipelines team. – Kate & Carroll, Brookline
For nearly 20 years Pipelines has done plumbing for us, ranging from large tasks such as a whole-house re-plumbing, installation of a two-stage Viessmann boiler and a 119-gallon hot water tank, and installation of a 3-person triangular jacuzzi, to replacing a gas stove or a dishwasher or a toilet, to really minor things such as a dripping faucet! Chris and Kathy are especially skilled, and I can say from personal experience that everyone on the team is courteous and professional, but it’s even more impressive that plumbing inspectors rave over their work! I honestly can’t recall a single time when we’ve had any issues with Pipelines, but I have confidence that they would resolve any conflict with professionalism and grace. They communicate well (including teleplumbing consultation to troubleshoot things!), are extremely dependable, and are able to design and deal with complex systems. Their service charges are in the middle-to-upper range, but it’s worth it to get something done right by people with the required expertise. – Miriam, Somerville
I first contacted Pipelines in 2007 for a second opinion after another plumber told me he couldn’t fix my old heating system and suggested a new one. Pipelines tinkered with my 19450s-era boiler, and it lasted for another three years with no problems. When the time was right and a rebate offer came along, Pipelines then replaced the old boiler with an energy-efficient system, resulting in a heat and cost savings to me. After Pipelines installed water-saving toilets in my house, my water usage dropped by 32% over the first three months (and by 39% in one month alone).
I have no reservations about recommending Pipelines for any job – large or small, routine or emergency. They respond to all calls and complete jobs in a professional, timely, and efficient manner. Their work is of the highest quality, and everyone I’ve been in contact with is pleasant in explaining and discussing the job in question. I sleep better at night confident that Pipelines can solve any plumbing problem that might arise in my century-old house. – Anne, Jamaica Plain